01Operator and scope
CG is the brand displayed on this website. The legal operator’s registered details, business address and verified contact have not yet been provided. These terms are an interim draft that requires completion and legal review before use as final contractual terms.
Read these terms and the Privacy Policy before creating an account. If you do not agree to these terms, do not create an account or use the account service. Mandatory consumer and data-protection rights are not waived.
02Your account
Provide accurate information and use only an account you are authorised to access. Keep your password private and use a strong, unique password. Report suspected unauthorised access through an independently verified operator contact.
Creating an account does not establish a solicitor-client relationship, accept a recovery case, purchase insurance or authorise anyone to move your assets.
03Recovery information and balances
Recovery stages, percentages, balances and transaction or withdrawal entries are account records. They are not independent proof that assets have been located, recovered, held in custody or made available for withdrawal. Confirm any financial position using appropriate supporting records.
Recovery is not guaranteed. Website descriptions, including no-win-no-fee wording, are subject to a separate written agreement specifying eligibility, scope, costs and conditions. No fee rate, recovery deadline or minimum outcome is agreed through these terms.
04Insurance and professional advice
Information on this website is general information, not individual legal, investment, tax or insurance advice. Any insurance requires a separate policy issued by an authorised provider and is subject to that policy’s terms, exclusions and eligibility.
Do not assume the CG brand is regulated, insured or affiliated with a firm or publication merely because it is mentioned or linked. Verify the relevant provider independently before engaging it.
05Identity documents
Upload only documents you are entitled to provide, and ensure they are accurate. The identity prompt can be skipped. A separate service agreement or applicable law may require further checks before a service is offered.
Uploaded documents may be reviewed by authorised administrators. Uploading a document does not mean it is verified, that a case is accepted or that recovery will succeed. Never upload wallet seed phrases, private keys or unrelated sensitive material.
06Acceptable use
Do not use the site for fraud, impersonation, unlawful content, malicious files or attempts to access another person’s account. Do not interfere with security controls or the site’s operation. You must have authority to provide any personal information or case materials you submit.
07External links and contact
External websites operate under their own terms. The current WhatsApp contact and some media links point to the reference firm used when this website was created; they are not verified CG-owned channels. Opening a link does not establish an affiliation or an engagement.
Independently verify the operator and its contact details before sending documents, transferring assets or making payments. A chat message is not a formal instruction or a guarantee of recovery.
08Availability and account restrictions
The website may be interrupted or changed for maintenance, security or other operational reasons. Account access may be restricted where reasonably necessary to address misuse or security concerns, subject to applicable law.
Keep your own copies of important records. No uninterrupted availability or error-free information is promised. Nothing here excludes liability that cannot legally be excluded, including applicable statutory consumer protections.
09Ownership and your materials
Use site content only as permitted by applicable law or the relevant rights holder. Links and publication names do not grant rights to third-party material.
You retain rights in materials you provide. Providing them allows their handling for account administration, document review and any separately agreed service, subject to the Privacy Policy and applicable law.
10Changes, disputes and contact
Revised terms will be posted with an updated date. Material changes to an existing agreement require any notice or agreement required by law; posting a change does not automatically override an existing signed engagement.
No governing jurisdiction, exclusive court, complaints procedure or verified business contact is specified because the operator has not supplied those details. Applicable mandatory law continues to apply. Seek independent advice and use a verified operator contact to resolve a concern.